Cookie Policy

1. Introduction

This Cookie Policy explains how DeepWrite ("we," "us," or "our") uses cookies and similar tracking technologies when you use our AI-powered journaling application ("the Service").

By using DeepWrite, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or discontinue use of the Service.

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

• Persistent Cookies: Remain on your device for a set period or until you delete them
• Session Cookies: Expire when you close your browser

Cookies can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different domain).

3. Similar Technologies

In addition to cookies, we may use other tracking technologies:

• Local Storage: Browser storage used to save data locally on your device for improved performance and user experience
• Session Storage: Temporary storage that expires when you close your browser tab
• Web Beacons: Small graphic images that may be included in our Service to track user behavior

For simplicity, we refer to all these technologies collectively as "cookies" in this policy unless otherwise specified.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, we cannot provide the Service to you.

Examples:

• Authentication Cookies: Keep you logged in as you navigate through the application
• Session Management: Maintain your session state and preferences during your visit
• Security Cookies: Help detect and prevent security threats, authenticate users, and protect against fraudulent activity
• Load Balancing: Distribute user traffic to ensure optimal performance

Legal Basis: These cookies are necessary for contract performance (providing the Service you requested).

Can You Disable Them? No. These cookies cannot be disabled as they are essential for the Service to function. Blocking them will prevent you from using DeepWrite.

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Examples:

• User Preferences: Remember your display settings, theme preferences, and language choices
• Feature Access: Remember your selections for journaling templates and calendar views
• Notification Settings: Store your preferences for AI query notifications and alerts

Legal Basis: These cookies are used based on our legitimate interest in providing you with a personalized and improved user experience.

Can You Disable Them? Yes, but disabling these cookies may affect your user experience and limit certain features.

4.3 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service's performance and user experience.

Examples:

• Usage Analytics: Track which features are most used and identify areas for improvement
• Performance Monitoring: Measure page load times and identify technical issues
• Error Tracking: Help us identify and fix bugs and errors
• A/B Testing: Test different versions of features to improve user experience

Legal Basis: These cookies are used based on our legitimate interest in improving our Service and user experience.

Can You Disable Them? Yes. You can disable analytics cookies through your browser settings. This will not affect your ability to use the Service.

4.4 Targeting & Advertising Cookies (Currently Not Used)

DeepWrite does not currently use advertising or targeting cookies. If we decide to use such cookies in the future, we will update this Cookie Policy and obtain your consent where required by law.

5. Third-Party Cookies

Some cookies on our Service are set by third-party service providers that we use to enhance functionality:

5.1 Authentication Services

Google OAuth: When you sign in using Google, Google may set cookies to authenticate your account. These cookies are governed by Google's privacy policy.

5.2 Payment Processing

Stripe: When you process payments or access the customer portal, Stripe may set cookies for payment processing and fraud prevention. These cookies are governed by Stripe's privacy policy.

5.3 Infrastructure Services

Supabase: Our database and authentication infrastructure may set cookies for session management and security. These cookies are governed by Supabase's privacy policy.

We do not control these third-party cookies. Please review the privacy policies of these third parties to understand their cookie practices:

• Google Privacy Policy: https://policies.google.com/privacy
• Stripe Privacy Policy: https://stripe.com/privacy
• Supabase Privacy Policy: https://supabase.com/privacy

6. How Long Do Cookies Last?

The duration of cookies varies depending on their purpose:

• Session Cookies: Deleted when you close your browser (typically last a few hours)
• Authentication Cookies: May persist for up to 30 days to keep you logged in
• Preference Cookies: May persist for up to 1 year to remember your settings
• Analytics Cookies: Typically persist for 1-2 years

You can delete cookies at any time through your browser settings (see Section 7 below).

7. How to Manage & Delete Cookies

You have several options to manage or delete cookies:

7.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific websites
• Block all third-party cookies
• Set your browser to notify you when a cookie is being set

7.2 Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
• Opera: Settings → Privacy & Security → Cookies

For detailed instructions, visit your browser's help center or support pages.

7.3 Mobile Devices

Cookie management on mobile devices varies by browser and operating system. Check your mobile browser settings or device settings for cookie management options.

7.4 Impact of Disabling Cookies

Important: Disabling certain cookies may affect your ability to use DeepWrite:

• Blocking essential cookies will prevent you from logging in or using core features
• Blocking functional cookies may result in loss of preferences and personalization
• Blocking analytics cookies will not affect functionality but may prevent us from improving the Service

8. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry-wide standard for recognizing or honoring DNT signals.

At this time, DeepWrite does not respond to DNT signals. However, you can use the cookie management options described in Section 7 to control tracking on our Service.

9. Cookie Data & Privacy

Data collected through cookies is handled in accordance with our Privacy Policy. Key points:

• Cookie data is encrypted in transit (HTTPS/TLS)
• We do not sell cookie data to third parties
• Analytics data is anonymized where possible
• You have the right to access, correct, or delete data collected through cookies
• Cookie data is subject to the same security measures as other personal data

10. International Data Transfers

Information collected through cookies may be transferred to and processed in countries outside your country of residence, including the United States and European Union. We ensure appropriate safeguards are in place for international data transfers as described in our Privacy Policy.

11. Children's Privacy

DeepWrite is not intended for children under the age of 16 (or 13 in applicable jurisdictions). We do not knowingly collect data through cookies from children. If you believe we have collected information from a child, please contact us immediately.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we update this policy:

• We will update the "Last Updated" date at the top
• For material changes, we may notify you via email or in-app notification
• Your continued use of the Service after updates constitutes acceptance

We encourage you to review this Cookie Policy periodically.

13. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Through the feedback/contact form in your account settings
• Via the contact form on our website
• Mark your inquiry as "Cookie Policy Inquiry" for faster processing

We will respond to cookie-related inquiries within 30 days.

14. Your Rights Under GDPR

If you are in the European Union, you have specific rights regarding data collected through cookies:

• Right to Access: Request information about data collected via cookies
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Delete cookie data (subject to legal retention requirements)
• Right to Restriction: Limit how we process cookie data
• Right to Object: Object to processing based on legitimate interests
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Withdraw Consent: Withdraw consent for non-essential cookies at any time

To exercise these rights, contact us through the methods listed above or adjust your browser cookie settings.